How can we help?

Find answers below or reach out directly — we usually reply within a few hours.

Frequently Asked Questions

How do I get started?

Download the BahamaBook app, create your account, and follow the setup wizard to add your business details, services, and availability. Your booking page is live immediately.

How do clients book me?

Share your unique booking link (bahamabook.app/book/your-business-name) anywhere — Instagram bio, WhatsApp, Facebook, or your website. Clients pick a service, choose a time, and book instantly.

Will clients get reminders?

Yes. Every client receives an email confirmation immediately after booking, and an automatic reminder 24 hours before their appointment. SMS reminders are included on the subscribed plan.

How does the free trial work?

You get a full 7-day trial with every feature unlocked — unlimited bookings, SMS, analytics, and more. No credit card required to start.

What happens after the trial?

After the 7-day trial, all features are locked. Subscribe for $9.99/month to unlock everything.

Can clients reschedule or cancel themselves?

Yes. Every confirmation email includes a secure link for clients to reschedule or cancel. You can set a cancellation window (e.g. 24 hours notice required) and BahamaBook enforces it automatically.

Does it work on iPhone and Android?

Yes. BahamaBook has native apps for both iOS (App Store) and Android (Google Play). The full dashboard — bookings, analytics, services, products — is available on your phone.

How do I connect Google Calendar?

Go to Settings → Integrations → Google Calendar and tap Connect. Once linked, your personal Google Calendar events automatically block off time so clients can't double-book you.

How do I cancel my subscription?

iOS subscribers can cancel via Settings → Apple ID → Subscriptions. Android subscribers cancel via Google Play → Subscriptions. Your access continues until the end of the billing period.

How do I delete my account?

Go to Settings → Account → Delete Account in the app. This permanently removes all your data. This action cannot be undone.

Still need help? We're happy to assist.

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