Privacy Policy

Last updated: March 6, 2026

1. Introduction

BahamaBook ("we," "us," or "our") operates the BahamaBook platform at bahamabook.app, which enables businesses to manage appointments and allows clients to conveniently schedule services online.

We respect the privacy of everyone who uses our platform and are committed to handling personal information responsibly and securely.

This Privacy Policy explains what information may be collected when you use BahamaBook, how it is used, and the steps we take to protect it.

By using BahamaBook, you agree to the practices described in this policy.

2. Data Controller

For the purposes of applicable privacy laws, including the Data Protection (Privacy of Personal Information) Act, 2003 of The Bahamas, BahamaBook acts as the data controller responsible for the processing of personal information collected through the platform.

Businesses using BahamaBook may also act as independent data controllers with respect to information they collect from their clients.

3. Information We May Collect

In order to operate the BahamaBook platform and facilitate bookings between businesses and their clients, certain information may be provided by users.

Business Owners

When a business creates an account, they may provide information such as:

  • Name and email address
  • Business name and contact information
  • Services offered and pricing
  • Scheduling preferences and business hours

Businesses may also choose to include optional information on their booking page, such as:

  • Business logo or images
  • Business description
  • Social media links

This information helps create a public-facing booking page that clients can use to schedule services.

Clients Booking Services

When a client books an appointment through a BahamaBook page, basic booking information may be requested, including:

  • Name and email address
  • Phone number (optional)
  • Selected service, appointment date, and time

Some businesses may choose to request additional optional details such as:

  • Age range
  • Gender
  • Client notes

This information is shared only with the business receiving the booking so that the appointment can be managed effectively.

Automatically Collected Information

Like most web-based services, BahamaBook may collect limited technical information automatically when the platform is used. This may include:

  • Browser type and device information
  • IP address and general geographic region
  • Pages visited and interactions with the platform
  • Session cookies used to maintain secure login sessions

This information helps us ensure the platform functions properly, improve performance, and protect against misuse.

4. How Information Is Used

Information collected through BahamaBook is used primarily to support booking and scheduling services.

This may include:

  • Facilitating appointment scheduling
  • Sending booking confirmations and reminders
  • Notifying businesses of new bookings
  • Displaying business information on booking pages
  • Providing account support such as password resets
  • Improving platform functionality and reliability
  • Protecting the platform from fraud or unauthorized activity

BahamaBook does not sell or rent personal information to third parties.

5. Information Sharing

Information is shared only in limited circumstances necessary to operate the service.

These may include:

  • Businesses receiving booking details submitted by their clients
  • Clients viewing publicly available business information on booking pages
  • Trusted service providers processing data on our behalf to operate the platform
  • Disclosure where required by applicable law, regulation, or legal process

We do not use personal data for advertising networks or sell personal information.

6. Third-Party Service Providers

To operate the BahamaBook platform, we work with trusted third-party service providers that assist with essential functions such as:

  • Application hosting and infrastructure
  • Database management and secure data storage
  • Email delivery for booking confirmations, reminders, and receipts
  • SMS and messaging services for notifications
  • Image hosting and media optimization
  • Network security and performance
  • Calendar integration (only when opted in by the business owner)

These providers process limited information only as necessary to deliver their services and are bound by their own privacy and security obligations.

For questions about our service providers or to request a Data Processing Agreement (DPA), contact us at support@bahamabook.app.

7. Data Storage and Security

BahamaBook takes reasonable measures to protect personal information from unauthorized access, alteration, or disclosure.

Security measures include:

  • Encrypted HTTPS connections
  • Secure authentication systems
  • Access controls and database security policies
  • Secure infrastructure hosting

While we use industry-standard safeguards, no internet-based system can guarantee absolute security.

8. International Data Processing

To operate reliably and securely, BahamaBook may use cloud infrastructure that processes or stores data on servers located outside The Bahamas.

Where such processing occurs, reasonable safeguards are implemented to ensure that personal information remains protected in accordance with applicable privacy standards.

9. Cookies

BahamaBook uses essential cookies that allow the platform to function correctly.

These cookies are used to:

  • Maintain secure login sessions
  • Enable authentication
  • Support basic platform functionality

BahamaBook does not use advertising cookies or third-party tracking networks.

10. Your Rights

Users may request to:

  • Access personal information associated with their account
  • Correct inaccurate information
  • Delete their account and associated data
  • Export booking information where applicable
  • Opt out of non-essential communications

Requests may be submitted by contacting: support@bahamabook.app

We aim to respond to all data-related requests within 30 days. If additional time is needed, we will notify you of the reason and expected timeline.

11. Data Retention

Personal information is retained only as long as necessary to provide services through the platform.

  • Active accounts: Data is retained for the lifetime of the account.
  • Booking records: Retained while the business account is active. Business owners may delete individual bookings at any time.
  • Verification codes: Automatically deleted within 1 hour of expiration.
  • Rate limit records: Automatically purged after 24 hours.
  • Account deletion: When an account is deleted, all associated data (bookings, client records, media files, integrations) is permanently removed immediately via cascade deletion.

Business owners may delete bookings and client records through their dashboard at any time.

12. Children's Privacy

BahamaBook is intended for use by individuals 16 years of age or older.

We do not knowingly collect personal information from children under this age. If such information is discovered, steps will be taken to remove it promptly.

13. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in the platform, technology, or applicable laws.

If significant updates are made, registered users may be notified by email. The "Last updated" date indicates the most recent revision.

14. Contact

If you have questions about this Privacy Policy or how information is handled, please contact:

BahamaBook Support
support@bahamabook.app